Choose your plan

Protect your brand, increase conversions, and stay visible in the age of AI

Basic Free Free Get your #trstd login and join the Community of Trust at no cost. Sign up free ->

Starter

Starting at

€72 / mo €69 / mo

One domain included One domain included

Make your business visible and verifiable — start building your trusted digital presence.

Includes:

  • #trstd login
  • SEO/GEO optimised profile
  • Unlimited number of invitations* 
  • Up to 250 Service Reviews p.a.
  • Up to 100 Product Reviews p.a.
  • Standard review replies
  • Widget library
  • Trustmark qualification
  • Klaviyo integration

* Until the annual review count is reached

Grow

Starting at

€177 / mo €169 / mo

One domain included One domain included

Automate review collection, strengthen your visibility in search and on AI-powered platforms, and build trust at the point of purchase.

Everything in Starter plus:

  • Unlimited Service Reviews
  • Up to 500 Product Reviews p.a.
  • AI Smart review replies
  • Google Integration
  • Review syndication
  • Reputation Manager
  • Standard insights & analytics
  • Personal support

Professional

Starting at

€482 / mo €459 / mo

One domain included One domain included

Gain a deeper understanding of your customers through AI-powered insights, personalise their experience — connected to your existing workflows.

Unlimited number of reviewsEverything in Grow plus:

  • Unlimited Product Reviews
  • Realtime community data
  • Advanced Sentiment Analysis
  • #trstd Insights
  • Onboarding support
  • Salesforce integration
  • Zendesk integration

Enterprise

customised customised

The complete Trusted Shops platform, tailored to your business. Manage trust across multiple brands, domains, and markets — with dedicated experts, full AI access, and a solution designed around your specific data, workflows, and growth targets.

Basic Free Free

Get your #trstd login and join the Community of Trust at no cost.

Sign up free ->

Prices excl. VAT and dependent on your online revenue

Switching from another provider?

We ensure smooth migration of your shop and reviews, and a tailored offer that takes your current contract commitment and fees into account to minimize double costs. See all details here.

Trusted Shops is used by 25,000+ online businesses
across Europe

45M+ members in the Community of Trust

Compare our membership plans

Flexible packages that grow with you

Basic

free

Starter

from €69 per month

Grow

from €169 per month

Professional

from €459 per month

Enterprise

customised price

Make your brand visible in the age of AI

Prove your trustworthiness and make it discoverable — by customers, search engines, and AI-powered platforms.

AI-Trust Audit
#trstd login for your website
SEO/GEO optimised company profile
Connect with the community

Tap into a large network of 45M+ consumer members to validate authenticity and enable personalised experiences

Check-out connect
Collect verified customer feedback

Generate genuine, verified feedback that builds trust with customers and strengthens your visibility across digital channels.

Review invitation customisation
Service Reviews (per year)
50
250
unlimited
unlimited
unlimited
Reputation Manager
Review collector kick-start
Questionnaires customisation
Smart Product reviews (per year)
100
500
unlimited
unlimited
Invite rules customisation
Reviews import
Sender setting customization
Net Promoter Score®
Automated review invitations
Engage and strengthen your reputation

Respond to reviews, manage your reputation, and turn customer feedback into lasting trust signals.

Review Export
Review Moderation
Smart Review Replies
Native app for Review Management
Service Review syndication
Standard Review Replies
Product Review syndication
Prove your authenticity

Strengthen your brand’s credibility with certification and verified signals that set you apart in a world of fakes and fraud.

Awards and honours
Trust marketing assets to enhance your campaigns
Auditing service
Trustmark qualification program for e-commerce
Turn trust into conversion

Leverage buyer protection, trust widgets, and social proof to drive sales — backed by real, verified trust

Buyer Protection provided by Trusted Shops
Trustbadge Widget
Google Store Ratings
Extended Buyer Protection periodes
up to 60 days
up to 90 days
up to 120 days
Review widgets library
Google Shopping Integration
Promotions on review thank you page
Customer Voice Widget
Google Rich Snippets
Trustbadge Widget
Trust Widgets for mailings
Social Media Creator
Widget library
Gain insights to improve your business

Analyze data from your customers and the broader community to optimize products, marketing, and service

Review invitation analysis
Trustbadge ROI insights
Review Widget performance
AI Sentiment analysis light
Community insights
AI Sentiment analysis advanced
Service Review analysis
Competitor analysis
#trstd Insights
Access dedicated support & success services

Get expert help to maximize ROI, solve issues quickly, and optimize performance.

Technical support
SLA: 16 bh
SLA: 12 bh
SLA: 8bh
SLA: 6bh
Dedicated Customer Success & Account Manager
User Login
unlimited
unlimited
unlimited
unlimited
Individual success plan
Onboarding support
Support Center & Chat Bot
Phone support
Solution Design Experts
E-Mail support
Integrate seamlessly

Connect Trusted Shops with your existing systems and e-commerce workflow

Klaviyo Integration
API library
Shopsoftware Integrations
Zendesk Integration

Not sure which plan is right for you?

Our trust experts will show you benchmarks for your industry and
recommend the right setup — free and without obligation.

Book a consultation

Frequently asked questions

What is the Community of Trust?
The Community of Trust connects trustworthy businesses with over 40 million consumers across Europe. Businesses prove their authenticity, collect verified reviews, and build a trusted presence discoverable across digital platforms.

What is the #trstd login?
The #trstd login verifies your website as authentic and trustworthy. It's included in every plan — giving your shop immediate credibility.

What is the difference between Service reviews and Product reviews?
Service reviews rate the overall shopping experience — ordering, delivery, customer service. Product reviews rate individual items with detailed feedback on product pages and in search results. Product reviews are available from the Grow plan.

What is the Trustmark and Buyer Protection?
The Trusted Shops Trustmark signals that your shop has been audited and meets strict quality criteria. Buyer Protection gives your customers a money-back guarantee — reducing purchase hesitation and proven to increase conversion.

How does Trusted Shops impact my conversion rate?
Members typically see a 5% lift in conversion, 12% higher average order value, and 25% fewer cart abandonments. Book a demo to see benchmarks for your industry.

Which plan is right for a shop with multiple domains?
TBD with Shekhar: Every plan is priced per domain. For multiple domains, contact us for volume pricing or explore the Enterprise plan for flexible configurations.

Can I upgrade my plan?
Yes, you can upgrade at any time. All features from your current plan are retained and new features activate immediately.

How does the integration work with my shop system?
Trusted Shops integrates with all major shop platforms out of the box — no custom development required. Salesforce and Zendesk are available from the Professional plan.

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